Venues
Large venues and airports face similar challenges
Large venues are complex structures where several processes occur at the same time. People flows have to be constantly managed and a number of stakeholders need to be coordinated. Furthermore, similar to airports, large venues share a customer-centric approach always striving to provide a great customer experience while ensuring the highest levels of safety, security and efficiency.
Airport Intelligence leverages its broad experience in Operational Excellence, Customer Experience, Safety and Security to provide a range of services to large venues, including stadiums, sports arenas, music halls, convention centres, entertainment parks, commercial centres and museums.
Examples of services provided
- Assessment and evaluation of the existing processes and constraints
- Development of improvement plans
- Development of a concept of operations and operations plans
- Application of advanced technologies to develop forecasting and predictive models
- Process digitisation
- Customer experience assessment & improvement
- Safety assessment & improvement
- Security assessment & improvement
- Project management
Clients
- Stadiums
- Sport arenas
- Music halls
- Convention centres
- Entertainment parks
- Commercial centres